Through the “Track a shipment” page, you can locate your shipment at any time. Remember that we use different distribution centers, so the route is not always straightforward.
Domestic shipments: To find out where your order is, just enter the shipping number / Track ID and the destination postal code.
International shipping: Enter the shipping number / Track ID to know the status of your order.
If you do not have the shipping number, we recommend that you contact the sender to provide the necessary information.